University of Michigan Health-West Selects Xtract One AI Security System for Emergency Department

University of Michigan Health-West has selected Xtract One Technologies AI-driven security system to enhance safety at its emergency department entrance, marking a significant upgrade to the hospital's security measures.

The Xtract One SmartGateway system will replace a previously-deployed solution and represents the first of up to 20 potential installations across Michigan. The hospital, which serves more than 61,000 emergency patients annually, sought to improve upon prior choices and deliver a proactive security solution to address its primary concern: preventing prohibited items and weapons from entering the emergency department.

New Technology Replaces Traditional Security

The SmartGateway system showcases efficacy in meeting the organization's detection needs, reinforcing confidence in the technology's ability to support a safer care environment without disrupting daily operations. The compact design allows the system to fit within the organization's narrow emergency department hallways, and it is also able to operate effectively outdoors in West Michigan's climate.

Unlike traditional metal detectors that can be intimidating, the SmartGateway delivers fast, discreet, and accurate individual screening using AI-powered sensors to unobtrusively scan for weapons and other prohibited items upon entry. This technology mitigates the need for individuals to remove personal items and prioritizes individual privacy and comfort while maximizing security screening outcomes.

Hospital Leadership Praises the Choice

"We're always looking for ways to keep our patients, visitors and team members safe," said Gary Gorski, director of security at UM Health-West. "After seeing the technology in action, we felt this was a practical, proactive step to help detect weapons while keeping the experience smooth for everyone who comes through our doors."

The system is designed to enable seamless passage through checkpoints and promote the uninterrupted flow of movement for high-traffic environments. In working with security teams, the SmartGateway enables increased detection performance, reduced congestion, and welcoming visitor experiences.

About University of Michigan Health-West

Founded in Grand Rapids in 1942 by a group of osteopathic doctors, University of Michigan Health-West is a nonprofit multispecialty medical provider that serves more than 250,000 patients annually at 30 locations across four counties. The organization includes a 208-bed teaching hospital in Wyoming, Michigan, which operates as a Verified Level II Trauma Center, certified Comprehensive Stroke Center and accredited Chest Pain Center.

In 2025, UM Health-West earned Magnet with Distinction designation from the American Nurses Credentialing Center, placing it among the highest-performing hospitals nationwide for nursing excellence and patient outcomes. The hospital earned top grades in safety and quality and is recognized as a technology leader and inclusive employer of choice.

About Xtract One Technologies

Xtract One Technologies is a leading technology-driven provider of threat detection and security solutions leveraging AI to deliver seamless and secure experiences. The company makes unobtrusive weapons and threat detection systems designed to assist facility operators in prioritizing and delivering improved Walk-right-In experiences while enhancing safety.

Xtract One's innovative portfolio of AI-powered Gateway solutions excels at allowing facilities to discreetly screen and identify weapons and other threats at points of entry and exit without disrupting the flow of traffic. With solutions built to serve the unique market needs for schools, hospitals, arenas, stadiums, manufacturing, distribution, and other customers, Xtract One is recognized as a market leader delivering the highest security in combination with the best individual experience.

Sources

• Xtract One Selected by University of Michigan Health-West to Strengthen Emergency Department Security - https://www.globenewswire.com/news-release/2026/03/26/3262882/0/en/Xtract-One-Selected-by-University-of-Michigan-Health-West-to-Strengthen-Emergency-Department-Security.html
• Xtract One Selected by University of Michigan Health-West to Strengthen Emergency Department Security - https://xtractone.com/in-the-news/xtract-one-selected-by-university-of-michigan-health-west-to-strengthen-emergency-department-security/